SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
For ESSENTIAL FUNCTIONS (purchase, delivery, payment verification):
We collect your personal information to process your order. By placing an order, you consent to collection and use of your data for these specific purposes.
For NON-ESSENTIAL USES (marketing, retargeting, analytics):
We will provide notice of our privacy practices and cookie placement before firing analytics or marketing cookies. You can accept or reject non-essential cookies independently. You also can change your cookie consent at any time.
How do I withdraw my consent?
You can manage your cookie and tracking preferences at any time in any of the following ways:
- Click the Cookie preferences link in the footer of our website.
- Use the Manage your privacy link in our Data Sharing Opt-Out page at https://pro-smoker.com/pages/data-sharing-opt-out.
- Email us at privacyquestions@pro-smoker.com with the subject line "Withdraw Cookie Consent"
- Mail us at the address below
Pro Smoker
Re: Privacy Compliance Officer
216 W Pleasant Street, Iron Ridge, Wisconsin 53035
To request deletion of your personal data entirely, visit privacy.shopify.com or contact us at privacyquestions@pro-smoker.
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms & Conditions.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Shopify uses a Customer Privacy API that governs how cookies and tracking pixels are managed on our store. When you make choices about cookie consent, those choices are communicated to Shopify and our integrated apps (where applicable) to ensure your preferences are honored.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms & Conditions.
ADVERTISING & RETARGETING NETWORKS
We use the following third-party advertising networks to display targeted ads and measure campaign performance:
META (Facebook/Instagram Ads)
They collect: Pages you visit, products you view, devices you use
For: Showing you Pro Smoker ads on Facebook and Instagram
Their Privacy Policy: https://www.facebook.com/privacy/explanation
Opt out: Via our cookie preferences or Meta Ads Manager
ANALYTICS & CUSTOMER INSIGHTS
We use the following services to understand customer behavior, measure performance, and analyze sales trends:
GOOGLE ANALYTICS & GOOGLE ADS
They collect: Pages viewed, user interactions, conversion data, device info
For: Understanding site performance, user behavior, and showing relevant ads
Their Privacy Policy: https://policies.google.com/privacy
Opt out: Via our cookie preferences or https://tools.google.com/dlpage/gaoptout
SHOPIFY AUDIENCES
They collect: Purchase history, browsing behavior, customer segments, engagement patterns
For: Building audience segments for targeted marketing campaigns, email/SMS targeting, and personalized offers
Their Privacy Policy: https://www.shopify.com/legal/privacy
Opt out: Via our cookie preferences (disabling marketing cookies blocks Shopify Audiences)
PERSONALIZATION & RECOMMENDATIONS
We use the following services to provide personalized shopping experiences:
KLAVIYO (Email/SMS Marketing & Analytics)
They collect: Email address, browsing behavior, purchase history, marketing engagement, customer segments
For: Sending marketing emails and SMS messages, customer analytics, segmentation, and marketing automation
Their Privacy Policy: https://www.klaviyo.com/privacy
Opt out: Via the unsubscribe link in any marketing email, or contact privacyquestions@pro-smoker
These networks and services may sell or share aggregated data with other advertisers, data brokers, and partners. Consult their privacy policies for full details on how your data is used and shared.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
We use cookies and similar tracking technologies for different purposes. Our store uses Shopify's built-in cookie consent banner to manage your preferences.
ESSENTIAL COOKIES (Always Active)
These are necessary for our website to function:
• _session_id, _secure_session_id: Store your session (Shopify)
• cart: Remember your shopping cart contents (Shopify)
• storefront_digest: Verify access if our store has a password (Shopify)
ANALYTICS COOKIES (Require Your Consent)
• Google Analytics: We use Google Analytics to understand visitor behavior, popular pages, and site performance. This is analytics only; no behavioral targeting. You can opt out via your cookie preferences or at: https://tools.google.com/dlpage/gaoptout
MARKETING & RETARGETING COOKIES (Require Your Consent)
We use advertising tracking pixels and tools from Meta, Google, and Klaviyo to:
• Show you ads for Pro Smoker products and services on their platforms and partner sites
• Understand which pages you visited and products you viewed
• Measure the effectiveness of our advertising campaigns
These platforms' own privacy policies govern how they use your data. When you consent to marketing cookies, your browsing behavior on our site is shared with these networks for the purposes of targeted advertising.
SHOPIFY OPERATIONAL COOKIES
• _shopify_visit, _shopify_uniq, PREF: Help Shopify understand site traffic and store performance
HOW TO MANAGE YOUR COOKIES
• Use the Cookie preference link available in the footer of every page on our site
• Visit our Data Sharing Opt-Out page at https://pro-smoker.com/pages/data-sharing-opt-out to manage all your privacy preferences in one place
• Most browsers allow you to reject or delete cookies in browser settings
• You can opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout
• Meta and other ad platforms provide opt-out options in your account settings on their platforms
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 - YOUR PRIVACY RIGHTS
STATE DATA PRIVACY LAWS
Residents of certain U.S. states have specific data subject rights available to them. Depending where you live, you may have the following rights:
- Right to know what personal information we collect, use, and share
- Right to delete personal information we hold about you
- Right to opt out of the “sale” or “sharing” of your personal information for targeted advertising
- Right to non-discrimination for exercising these rights
To submit a request: Use our Data Sharing Opt-Out page at https://pro-smoker.com/pages/data-sharing-opt-out, or email privacyquestions@pro-smoker with “Data Request.” Include your name, email, and specific request.
DO NOT TRACK
Some browsers include a “Do Not Track” signal. Our website currently does not respond to Do Not Track signals, but you can disable cookies and retargeting ads via the “Cookie preferences” link in our footer or at our Data Sharing Opt-Out page.
EUROPEAN RESIDENTS (GDPR)
If you are located in the EU, you may have additional rights to access, rectify, erase, and port your data. Our cookie banner is automatically activated for UK and EEA visitors. Contact us at privacyquestions@pro-smoker to exercise these rights.
DATA DELETION
To request complete deletion of your personal data from our systems and Shopify's systems, visit privacy.shopify.com, or email privacyquestions@pro-smoker with the subject line “Data Deletion Request.” Include your name, email address, and any customer account numbers associated with you.
SECTION 10 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint about our privacy practices, opt out of marketing, manage your cookie preferences, or simply want more information, please contact us at privacyquestions@pro-smoker or by mail at
Pro Smoker
Re: Privacy Compliance Officer
216 W Pleasant Street, Iron Ridge, Wisconsin 53035
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