Dry Agers FAQ
Reserve 300
Is there any assembly required?
Some light assembly is required. The device comes with one metal stainless steel handle. To install, simply screw them to the door with the supplied screws using the predrilled holes. Place your Dry Ager on a level surface and allow to rest for 24 hours before plugging into an outlet.
What Types of Meats can be aged?
The possibilities of aging in the Reserve 3000 are endless! You can safely age primal cuts, processed charcuterie, fish, cheese and a variety of proteins with the following recommendation:
- Only use high-quality food that was handled under good hygienic conditions
- We recommend using fresh meat on the bone at maximum of 5 days after slaughter, or 2 weeks maximum for wet aged meat.
- Bone-in cuts are better for dry aging as they reduce excess moisture loss and help protect the meat
- To minimize weight loss during the aging process, use meat with a thick layer of fat. Do not trim fat cap from the meat before aging. The fat cap will help protect the meat as it ages and help with yield.
How long does it take to age meat?
The optimal time range for aging meat depends on a variety of factors. As a general guide, use the following:
Fresh Bone-in Beef: 28-45 Days
Smoked Sausage: 21 Days
Fresh Pork Cuts: 14-21 Days
Fresh Fish: 7-14 Days
How much meat does it hold?
The Pro Reserve 300 can safely age up to 225 lbs of meat.
What are the Dimensions and Weight?
Height 71" x Width 26.7" x Depth 23.4"
Weight: 308 lbs
Are there special electrical needs?
The Pro Reserve 50 is a 110 Volt device and is compatible with a regular household outlet.
What Comes with the Ager?
Included with the Reserve 30:
3 Meat Hooks
5 Stainless Steel Racks
Do I Need to Clean My Ager?
Yes, as a best practice, you should clean the device thoroughly before and after each aging process.
- Before cleaning, switch the dry ageing cooler off, remove the plug from the wall socket and remove all the meat
- Do not use any aggressive or abrasive cleaning agents or solvents
- You must use a food-compatible cleaner that is not too corrosive for the surface of the device
- Do not scrape off stubborn dirt with hard items
- If you do not use the equipment for a fairly long period of time, you should remove all the metal shelves, the metal suspension system and the meat hooks and you should clean the equipment thoroughly
- If the maturing process has failed and the meat is spoiled or bacteria has developed, then please contact our customer service to coordinate next steps
Do I need a salt block?
Himalayan salt blocks are a great visual addition to your dry ager but are not necessary for the safe and effective aging of meat.
My Device Temperature is fluctuating suddenly
The Pro Reserve operates similar to a home refrigerator with an automatic defrost cycle. If your device temperature suddenly goes up and you hear a "ice making noise" this is completely normal process and your device should return to normal within 15-20 minutes.
Can I Switch the Handle Placement?
We do have a select number of Reserve 300 with handles on the left and ride sides. To request a right side, please contact us to order at info@pro-smoker.com.
What is the Benefit of Selling Dry Aged Products at My Business?
For butcher shops aging and selling dry aged steaks, it would take roughly 1 cycle or 4 weeks of using the Reserve 300 to break even! For the full ROI analysis, visit our ROI Calculator
Warranty
Conditions of Limited Warranty
1. During the term of limited warranty, Woodland Manufacturing Inc. obligation shall be limited to furnishing a replacement for covered, failed components, F.O.B. point of shipment. As long as it is within the warranty period, Woodland Manufacturing Inc. will not charge for repair or replacement for parts returned, freight prepaid, if the part of parts are found by Woodland Manufacturing Inc. to be defective upon examination. Woodland Manufacturing Inc. shall not be liable for
transportation charges, labor costs or export duties.
2. Your Limited Warranty coverage begins on the original date of purchase and proof of purchase is required with your
warranty registration to validate your warranty.
3. Repair or replacement of dry ager parts does not extend the warranty beyond 2 years (or 90-day electrical) from the
date of purchase.
4. Woodland Manufacturing Inc. takes every precaution to utilize materials that retard rust by using high-temperature
stainless steel. Even with these safeguards, the protective coatings can be compromised by carious substances and
conditions beyond Woodland Manufacturing’s control. High temperatures, chlorine, excessive humidity, industrial fumes,
lawn pesticides, fertilizers and salt are some (but not limited to) substances that can affect the paint or metal coatings. For
these reasons, the limited warranty DOES NOT COVER RUST OR ALUMINUM OXIDATION OF MATERIAL.
5. There is no written or implied performance warranty on the dry ager appliances as the manufacturer has no control over
installation, operation, cleaning, maintenance or type of fuel burned.
Limitation of Liability
The manufacturer does not assume any liability for damages arising as a result of the following:
• Non-observance of the manual
• Uses for non-intended purposes
• Improper repairs
• Technical alterations, modifications of the device
• Use of unauthorized spare parts
Modifications of the device are not recommended and are not covered by the guarantee.
All types and models are subject to continuous improvement. The manufacturer reserves
the right to make modifications to the shape, equipment and technology.
How do I file a warranty claim?
Please follow the link to complete product warranty registration. Register here.
Why Pro Smoker?
Add the experience of a high-end steakhouse to your offerings with the new Pro Smoker Reserve Dry Agers. Our commercial aging cabinets offer precision temperature, humidity and airflow control, allowing you to create the perfect environment for dry aging primal cuts, charcuterie and more.
Pro Smoker has offered best-in-industry equipment for meat markets and processors around the globe. We've combined our technical experience with state-of-the-art technology to bring you the best meat processing equipment on the market.
Questions?
f you are unable to solve any problem with the steps shown above, please contact Customer Service, at 1-800-874-1949 and ask for Dry Ager Service Support.
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