Home Smokers FAQ

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Pro support:

Pro Classic

Pro Classic: Height 48" x Width 21"x Depth 21"

Approximate Weight: 150 lbs


Yes, before using your smoker for the first time, we recommend the following procedure:

  • Set controller to Smoke and set to 100 Degrees Fahrenheit
  • Fill sawdust pan about 3/4 full with sawdust.
  • Moisten sawdust and funnel the sawdust to the outside of the pan(about 6 cups of sawdust and 4 cups of water).
  • Increase temperature to 150 degrees Fahrenheit
  • Open damper half way during the break-in period
  • After 3 hours, turn the temperature control off
  • Once smoker has cooled completely, the smokehouse is now ready for use

Yes, this smokehouse can be vented and used indoors with appropriate ventilation. Please contact info@pro-smoker.com to learn more about how to extend your exhaust for indoor use.


Do NOT use wood pellets. Using wood pellets will cause your smoker to catch fire or spontaneously combust, potentially resulting in personal or property damages. Only fine sawdust or fine woodchips may be used in your Pro Classic. Using pellets will automatically void your warranty.


We recommend using fine wood chips or sawdust in your Pro Classic. If using wood chips, fill pan 3/4 full with chips, then cover pan with heavy duty aluminum foil and seal the edges. Poke several holes in the foil to allow airflow. Place pan on the heating element to start smoke.


We recommend only using Food-Grade Sawdust specifically made for smoking in our units. Sawdust can be purchased on our website or at a Cabela's near you.


You may have insufficient power in your outlet. We recommend using a short, heavy-duty extension cord (if necessary) and using a grounded 20AMP outlet.


We recommend spraying your smoker gasket with non-stick cooking spray, canola oil or mineral oil before every use. Let smoker cool completely with door open after every use.


  • After each use allow the smoker to cool completely before cleaning
  • Do not clean interior walls completely - only remove loose debris. The smoke film on the walls will improve the product flavor and will not affect the performance of the smoker
  • Remove the shelves/sticks and the drip pan and clean with hot, soapy water
  • Use soap-filled steel wool pads to remove baked on grease and stains
  • Rinse, dry and store shelves and pan inside the smoker
  • DO NOT use excessive amounts of water in the interior of the smoker. If water is used, dry out the interior thoroughly before operating

● The performance, workmanship and materials in the cabinet are unconditionally guaranteed for
one (1) year when used for the purpose and under the conditions for which designed.
● The manufacturer will replace any part found to be defective (upon examination by manufacturer)
at no charge when such part is returned to manufacturer with transportation prepaid.
● All electrical parts are guaranteed for ninety (90) days.
● All warranties are void if smoker or parts are damaged by accident or misuse.
● The description and specifications contained in this literature were in effect at the time it
was approved for printing.
● The company reserves the right to change specifications or designs without notice and
without incurring obligations.


Pro Max

Height 59.25"x Width 27.5" x Depth 26"

Approximate Weight: 200 lbs


Some assembly is required and additional power tools may be needed. The Pro Max includes a rolling caster base that will require assembly, as well as installation of the handles.


Before your first smoke, we recommend seasoning your smoker with the below procedure:

  • Set controller to Smoke and set to 100 Degrees Fahrenheit
  • Fill sawdust pan about 3/4 full with sawdust.
  • Moisten sawdust and funnel the sawdust to the outside of the pan(about 6 cups of sawdust and 4 cups of water).
  • Increase temperature to 150 degrees Fahrenheit
  • Open damper half way during the break-in period
  • After 3 hours, turn the temperature control off
  • Once smoker has cooled completely, the smokehouse is now ready for use

Yes, this smokehouse can be vented and used indoors with appropriate ventilation. Please contact info@pro-smoker.com to learn more about how to extend your exhaust for indoor use.


Do NOT use wood pellets. Using wood pellets will cause your smoker to catch fire or spontaneously combust, potentially resulting in personal or property damages. Only fine sawdust or fine woodchips may be used in your Pro Max. Using pellets will automatically void your warranty.


  • After each use allow the smoker to cool completely before cleaning
  • Do not clean interior walls completely - only remove loose debris. The smoke film on the walls will improve the product flavor and will not affect the performance of the smoker
  • Remove the shelves/sticks and the drip pan and clean with hot, soapy water
  • Use soap-filled steel wool pads to remove baked on grease and stains
  • Rinse, dry and store shelves and pan inside the smoker
  • DO NOT use excessive amounts of water in the interior of the smoker. If water is used, dry out the interior thoroughly before operating

  • The performance, workmanship and materials in the cabinet are unconditionally guaranteed for
    five (5) years when used for the purpose and under the conditions for which designed.
  • The manufacturer will replace any part found to be defective (upon examination by manufacturer)
    at no charge when such part is returned to manufacturer with transportation prepaid.
  • All electrical parts are guaranteed for ninety (90) days.
  • All warranties are void if smoker or parts are damaged by accident or misuse.
  • The description and specifications contained in this literature were in effect at the time it
    was approved for printing.
  • The company reserves the right to change specifications or designs without notice and
    without incurring obligations.

Pro Smoker App & Controller

The Pro Series Smokehouses come with two processing settings:

Smoke - Temp Range 80° - 180° F - 725 Watts
This is the recommended setting when using a sawdust pan for smoke production. A lower wattage output from the burner reduces the chance for burning sawdust and produces a more controlled stable smoke cycle.

Cook - Temp Range 80° - 300° F - 1450 Watts
This is the recommended setting for cooking product above 180°F. It can also be used to hold lower temps without a sawdust pan and may come in handy when smoking in colder climates as the higher wattage burner setting will produce more radiant heat within the smoker. We do not recommend using the sawdust pan on this setting, especially for prolonged periods.


To connect your Pro Classic or Pro Max to your home wi-fi, please follow this video tutorial


Yes, the Pro Series controller can accommodate up to 3 temperature probes. Additional probes may be purchased here.


The Pro Smoker app is available for free download on both Android and Apple devices:

Apple App Store

Google Play Store


No, you can use your Pro Series smokehouse fully without the use of a mobile app.


Yes, you can add the Pro Classic and Pro Max to your mobile app.


Warranty

Register your product HERE


Use this text to provide detailed information like sizing, shipping, ingredients, or to answer frequently asked questions.


If you have any problems or questions on set up and start up, call the manufacturer at 1-800-874-1949 and ask for Smoker Service Support.


Home Smoker

Video & Troubleshooting Guides

  • Connecting to Wifi

    Follow this tutorial on how to connect your Pro Smoker to Wi-Fi
  • Controller Replacement

    Learn how to replace the digital controller in your Pro Classic or Pro Max smoker
  • Burner Replacement

    Learn how to replace the burner in your Pro Max or Pro Classic smoker.
  • RTD Probe

    Follow this guide on how to replace the RTD probe in your home smoker.

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